You may return most new, unopened items, within 10 days of delivery for a full refund or exchange, excluding all underwear, swimwear, and all sale and all clearance items.
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
NOTE: Due to the sensitivity of the products, ALL underwear and swimwear may NOT be returned for refund or credit.